Privacy Policy

1. Introduction

This Privacy Policy explains how Berlea House collects, uses and protects your personal information when you visit our website.

We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. How Bookings Are Managed

Berlea House does not take bookings or payments directly through this website.

All bookings and related communications are handled via Airbnb. When you make a booking or enquiry through Airbnb, your personal data is collected and processed by Airbnb in accordance with their own privacy policy.

3. Information We Collect

We do not collect personal information directly through this website such as names, email addresses or payment details.

However, we may collect limited, non-identifiable information through:

Website analytics tools (such as Google Analytics)
Cookies and similar technologies

This may include information such as pages visited, time spent on the site, and general geographic location (e.g. city or region).

4. How We Use This Information

We use this information to:

Understand how visitors use our website
Improve website performance and user experience
Monitor website traffic and engagement

This data is aggregated and does not identify individual users.

5. Cookies

Our website uses cookies to help improve your browsing experience and analyse website traffic.

These may include cookies set by Google Analytics.

You can control or disable cookies through your browser settings.

6. Google Analytics

We use Google Analytics, a web analytics service provided by Google, to help us understand how visitors interact with our website.

Google Analytics may collect information such as your IP address, device type, browser and pages visited. This data is processed in a way that does not directly identify you.

For more information, please refer to Google’s own privacy policy.

7. Third-Party Services

This website may contain links to third-party platforms, including Airbnb.

If you follow a link to Airbnb, your data will be handled in accordance with Airbnb’s privacy policy. We are not responsible for the privacy practices of third-party websites.

8. Data Security and Retention

We take reasonable steps to ensure that any data collected through this website is secure.

Analytics data is retained only for as long as necessary to fulfil its purpose.

9. Your Rights

Under UK data protection law, you have the right to:

Access the personal data held about you
Request correction or deletion of your data
Object to or restrict processing

As we do not collect personally identifiable data directly, these rights will generally apply to any data held by third parties such as Airbnb or Google.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

11. Contact

As bookings and communication are handled via Airbnb, please contact us through the Airbnb platform for any privacy-related queries.